Story Policy

Shipping, Returns and Cancellations:

​All orders will take 5-7 working days to be delivered depending on the pincode. For all orders standard delivery is applicable.

We always ship the fresh coffee to our customers. Once you receive the coffee jars, store them away from direct light.

Returns and Refund Policy:

​We are proud of the coffee we sell and hope that you like it as much as we do. However, if you are unsatisfied with any coffee purchase you have made from our website, simply contact us within 7 days after you have received the order on thehillbeans00@gmail.com for a replacement or refund of the purchase price back to your account. Please make sure to include:

  1. Your name and date of purchase
  2. The items you would like refunded
  3. The reason for the return (optional, but we’ve love to use your feedback to improve our products)

​Please note:

  • All coffee jars should be returned back to us in case of refund.
  • Refunds are initiated within 3 days of notification.
  • The amount of time it takes before the money is credit back to the customer'saccount depends on the clearing cycle of the customer's bank.
  • Delayed Delivery Cancellation & Refund Policy : We use third-party courier partners and most orders across India are delivered within 5-7 working days, provided there are no unexpected delays. Please understand that as we have limited control over the package once it is shipped, we are unable to cancel or refund the order before the mentioned timeline.Note: This does not apply to failed / delayed deliveries with exceptions raised due to issues at the receiver’s end (for example: incorrect address, no response on the contact number, etc.).

Privacy & Safety

The Hill Beans is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Security: We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information: We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Payment Methods

- RazorPay